Attached is a testimonial in the form of a letter. I think that your service, if replicated throughout the country, would make us world beaters again !
I have just got to put pen to paper to say how delighted I am with ourair conditioning unit. Recently fitted to my bedroom, with the help of my son, it is now giving us cool comfortable nights allowing us to sleep through the hottest nights. You said it would be quiet, and it truly is one of the quietest machines I have ever heard. Well, I expected a good machine because that it how you described it. Most of all I have to say a big ‘Thank you’ for the fantastic service you personally gave in the answering of my many questions on so many occasions before I placed the order. You explained the technical aspects in simple language and I found the whole installation very easy to complete.
Michael Chick. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dear Jim, Thanks for the Air Con unit, it was delivered safely and we have successfully installed the unit.
In regards to feedback you requested, the following statement has been approved by the Westminster Group PLC chairman:
“Cooleasy Ltd delivered the support and service we required before, during and after purchase. We are delighted with the product performance and were grateful for the after-sales care provided and the ease of installation that was as simple as promised. With thanks, Guy McNeill – Technical Manager,Westminster Group PLC
Hi Replacement remote received today... what prompt service! Next summer we aim to fit out our second exhibition trailer with air con units. We'll come back to Cooleasy.
Howard Roberts ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I just wanted to drop you a note of thanks. Your courier turned up at 1:00pm and helped carry in the main unit. One of the feet was slightly bent but soon straightened out. I had the complete unit fully installed and all commissioning tests completed without a single hitch by 17:00. Altogether a very impressive unit. So when's the next heat wave!!
Many thanks, regards ....
"We have installedair con unitsthis weekend. Very impressed with the ease of installation and the performance is superb. Hard to believe its only taking 1KW with the heat output. For the first time this winter the conservatory/kitchen is too hot."
"We needed a solution to cool our new computer server room, professional installation of a split AC system was going to cost too much and portable ducted system would be a nightmare as the outside wall was 15M away. I stumbled across theCooleasywebsite and made enquiries with Jim as to the suitability and technical details of the system and was reassured by the fast response to these questions. We ordered the system and it arrived very quickly, it was a couple of weeks before we got round to doing the installation when we found a pipe coupler missing, but that was dispatched 1st class the same afternoon. The installation went smoothly, the instructions were clear and simple to follow. We have forwarded a few suggestions for improvement but on the whole we were very impressed. The unit has been running for 3 weeks and the room is now lovely and cool."
Robin Clayton, Network Manager, St Aidan's School.(Sept 2005) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"I’d just like to say a big, big thank you to all atCooleasyfor your advice, service and outstanding product. Having built a large one room ground floor extension 3 years ago we could never get it warm enough in very cold weather to make it comfortable, even with three large radiators! With large south facing windows the room also gets unbearably stuffy on hot sunny days. We were impressed with how quickly your unit arrived and how easy it was to install! Already it has made a great difference to our lounge, maintaining a comfortable temperature even in the extreme cold weather that we have had. We can’t wait for the summer to enjoy the benefits of total climate control. Well done and thank you."