Attached is a testimonial in the
form of a letter. I think that your service, if replicated
throughout the country, would make us world beaters again
!
Dear Jim
I have just got to put pen to paper to say how delighted
I am with our air
conditioning unit. Recently fitted to my bedroom,
with the help of my son, it is now giving us cool comfortable
nights allowing us to sleep through the hottest nights.
You said it would be quiet, and it truly is one of the
quietest machines I have ever heard. Well, I expected
a good machine because that it how you described it.
Most of all I have to say a big ‘Thank you’
for the fantastic service you personally gave in the
answering of my many questions on so many occasions
before I placed the order. You explained the technical
aspects in simple language and I found the whole installation
very easy to complete.
Yours sincerely,
Michael Chick. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dear Jim,
Thanks for the Air Con unit, it was delivered safely and we
have successfully installed the unit.
In regards to feedback you requested, the following statement
has been approved by the Westminster Group PLC chairman:
“Ixus Industries Ltd delivered the support and service
we required before, during and after purchase. We are delighted
with the product performance and were grateful for the after-sales
care provided and the ease of installation that was as simple
as promised. With thanks,
Guy McNeill – Technical Manager, Westminster
Group PLC
Hi
Replacement remote received today... what prompt service!
Next summer we aim to fit out our second exhibition trailer
with air con units. We'll come back to Cooleasy.
Thanks
Howard Roberts
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim,
I just wanted to drop you a note of thanks. Your courier turned
up at 1:00pm and helped carry in the main unit. One of the
feet was slightly bent but soon straightened out. I had the
complete unit fully installed and all commissioning tests
completed without a single hitch by 17:00. Altogether a very
impressive unit. So when's the next heat wave!!
Many thanks, regards ....
John
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"We have installed air
con units this weekend. Very impressed with the
ease of installation and the performance is superb.
Hard to believe its only taking 1KW with the heat output.
For the first time this winter the conservatory/kitchen
is too hot."
"We needed a solution to cool our
new computer server room, professional installation of a split
AC system was going to cost too much and portable ducted system
would be a nightmare as the outside wall was 15M away. I stumbled
across the Cooleasy website and made enquiries
with Jim as to the
suitability and technical details of the system and was reassured
by the fast response to these questions. We ordered the system
and it arrived very quickly, it was a couple of weeks before
we got round to doing the installation when we found a pipe
coupler missing, but that was dispatched 1st class the same
afternoon. The installation went smoothly, the instructions
were clear and simple to follow. We have forwarded a few suggestions
for improvement but on the whole we were very impressed. The
unit has been running for 3 weeks and the room is now lovely
and cool."
Robin Clayton, Network Manager, St
Aidan's School. (Sept 2005) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"I’d just like to say a big,
big thank you to all at Cooleasy for your
advice, service and outstanding product. Having built a large
one room ground floor extension 3 years ago we could never
get it warm enough in very cold weather to make it comfortable,
even with three large radiators! With large south facing windows
the room also gets unbearably stuffy on hot sunny days. We
were impressed with how quickly your unit arrived and how
easy it was to install! Already it has made a great difference
to our lounge, maintaining a comfortable temperature even
in the extreme cold weather that we have had. We can’t
wait for the summer to enjoy the benefits of total climate
control. Well done and thank you."
